FAQ

1. Where does TuscanTrends source its products?

TuscanTrends specializes in curating the most exclusive and unique fashion and décor items from around the world. Our team scours the globe to uncover rare treasures that embody luxury, sophistication, and timeless elegance.

2. Are your products authentic?

Yes, authenticity is our top priority at TuscanTrends. We work directly with trusted suppliers and artisans to ensure that every item in our collection is genuine and of the highest quality. We stand behind the authenticity of our products and guarantee customer satisfaction.

3. Do you offer international shipping?

No, we do not offer international shipping.

4. What is your return policy?

We want you to be completely satisfied with your purchase from TuscanTrends. If for any reason you are not happy with your order, you may return it within 15 days for a full refund or exchange. However, please bear in mind that returns must meet the criteria outlined in our Returns & Exchanges Policy.

5. How can I track my order?

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. If you have any questions about your order or tracking information, please contact our customer service team for assistance.

6. Can I cancel or modify my order after it has been placed?

We strive to process orders quickly to ensure prompt delivery to our customers. If you need to cancel or modify your order, please contact us within 24 hours of the order being placed. While we cannot guarantee that changes can be made once an order has been placed, we will do our best to accommodate your request whenever possible.

7. How can I contact TuscanTrends customer service?

If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at customerservice@tuscantrends.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly and provide exceptional service to our valued customers.